Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A2
Aiman 26808
VM0026808Goldmember26808@example.test · +601110026808 · Preferred outlet: OPLUMO Outlet 17
High ValueWeekend
Consent Status
Opted In
Points Balance
2,570
Current loyalty balance
Lifetime Spend
RM 3,213
Across 25 visits
Total Visits
25
Since 2025-07-19
Average Order Value
RM 170
Member AOV
Preferred Outlet
OPLUMO Outlet 17
Most visited location
Last Visit
15d
2026-09-24
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Gold tier
Membership & rewards
Gold member
2,570 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-09-24 · OPLUMO Outlet 17
Outlet purchase
2026-09-12 · Member activity · RM 127.50
App session
2026-08-31 · OPLUMO Outlet 17
Points credited
2026-08-19 · Member activity · RM 144.50
Win-back campaign delivered
2026-08-07 · OPLUMO Outlet 17
Outlet purchase
2026-07-26 · Member activity · RM 161.50
Points credited
2026-07-14 · OPLUMO Outlet 17
Outlet purchase
2026-07-02 · Member activity · RM 178.50