Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A0
Arun 02680
VM0002680Membermember2680@example.test · +601110002680 · Preferred outlet: OPLUMO Outlet 12
High ValueWeekend
Consent Status
Opted In
Points Balance
111
Current loyalty balance
Lifetime Spend
RM 140
Across 1 visits
Total Visits
1
Since 2026-09-20
Average Order Value
RM 156
Member AOV
Preferred Outlet
OPLUMO Outlet 12
Most visited location
Last Visit
1d
2026-10-08
App Status
Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
111 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-10-08 · OPLUMO Outlet 12
Outlet purchase
2026-09-26 · Member activity · RM 117.00
App session
2026-09-14 · OPLUMO Outlet 12
Points credited
2026-09-02 · Member activity · RM 132.60
Win-back campaign delivered
2026-08-21 · OPLUMO Outlet 12
Outlet purchase
2026-08-09 · Member activity · RM 148.20
Points credited
2026-07-28 · OPLUMO Outlet 12
Outlet purchase
2026-07-16 · Member activity · RM 163.80