Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A2
Aiman 26796
VM0026796Silvermember26796@example.test · +601110026796 · Preferred outlet: OPLUMO Outlet 5
DeliveryBirthday Soon
Consent Status
Opted In
Points Balance
1,354
Current loyalty balance
Lifetime Spend
RM 1,693
Across 19 visits
Total Visits
19
Since 2025-08-15
Average Order Value
RM 101
Member AOV
Preferred Outlet
OPLUMO Outlet 5
Most visited location
Last Visit
96d
2026-07-05
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
1,354 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-07-05 · OPLUMO Outlet 5
Outlet purchase
2026-06-23 · Member activity · RM 75.75
App session
2026-06-11 · OPLUMO Outlet 5
Points credited
2026-05-30 · Member activity · RM 85.85
Win-back campaign delivered
2026-05-18 · OPLUMO Outlet 5
Outlet purchase
2026-05-06 · Member activity · RM 95.95
Points credited
2026-04-24 · OPLUMO Outlet 5
Outlet purchase
2026-04-12 · Member activity · RM 106.05