Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
K2
Kavitha 26789
VM0026789Membermember26789@example.test · +601110026789 · Preferred outlet: OPLUMO Outlet 15
New JoinerHigh Value
Consent Status
Opted In
Points Balance
447
Current loyalty balance
Lifetime Spend
RM 559
Across 5 visits
Total Visits
5
Since 2026-07-19
Average Order Value
RM 119
Member AOV
Preferred Outlet
OPLUMO Outlet 15
Most visited location
Last Visit
10d
2026-09-29
App Status
Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
447 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-29 · OPLUMO Outlet 15
Outlet purchase
2026-09-17 · Member activity · RM 89.25
App session
2026-09-05 · OPLUMO Outlet 15
Points credited
2026-08-24 · Member activity · RM 101.15
Win-back campaign delivered
2026-08-12 · OPLUMO Outlet 15
Outlet purchase
2026-07-31 · Member activity · RM 113.05
Points credited
2026-07-19 · OPLUMO Outlet 15
Outlet purchase
2026-07-07 · Member activity · RM 124.95