Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
ML
Mei Ling 26787
VM0026787Silvermember26787@example.test · +601110026787 · Preferred outlet: OPLUMO Outlet 13
WeekendApp User
Consent Status
Opted In
Points Balance
2,100
Current loyalty balance
Lifetime Spend
RM 2,625
Across 36 visits
Total Visits
36
Since 2024-12-23
Average Order Value
RM 65
Member AOV
Preferred Outlet
OPLUMO Outlet 13
Most visited location
Last Visit
25d
2026-09-14
App Status
Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
2,100 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-09-14 · OPLUMO Outlet 13
Outlet purchase
2026-09-02 · Member activity · RM 48.75
App session
2026-08-21 · OPLUMO Outlet 13
Points credited
2026-08-09 · Member activity · RM 55.25
Win-back campaign delivered
2026-07-28 · OPLUMO Outlet 13
Outlet purchase
2026-07-16 · Member activity · RM 61.75
Points credited
2026-07-04 · OPLUMO Outlet 13
Outlet purchase
2026-06-22 · Member activity · RM 68.25