Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
M2
Michelle 26771
VM0026771Goldmember26771@example.test · +601110026771 · Preferred outlet: OPLUMO Outlet 14
WeekendApp User
Consent Status
Opted Out
Points Balance
2,743
Current loyalty balance
Lifetime Spend
RM 3,429
Across 24 visits
Total Visits
24
Since 2025-08-05
Average Order Value
RM 129
Member AOV
Preferred Outlet
OPLUMO Outlet 14
Most visited location
Last Visit
16d
2026-09-23
App Status
Installed
OPLUMO App relationship
Member Status
Active
Gold tier
Membership & rewards
Gold member
2,743 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-23 · OPLUMO Outlet 14
Outlet purchase
2026-09-11 · Member activity · RM 96.75
App session
2026-08-30 · OPLUMO Outlet 14
Points credited
2026-08-18 · Member activity · RM 109.65
Win-back campaign delivered
2026-08-06 · OPLUMO Outlet 14
Outlet purchase
2026-07-25 · Member activity · RM 122.55
Points credited
2026-07-13 · OPLUMO Outlet 14
Outlet purchase
2026-07-01 · Member activity · RM 135.45