Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A2
Arun 26764
VM0026764Membermember26764@example.test · +601110026764 · Preferred outlet: OPLUMO Outlet 7
DeliveryBirthday Soon
Consent Status
Opted In
Points Balance
219
Current loyalty balance
Lifetime Spend
RM 275
Across 3 visits
Total Visits
3
Since 2026-04-07
Average Order Value
RM 105
Member AOV
Preferred Outlet
OPLUMO Outlet 7
Most visited location
Last Visit
149d
2026-05-13
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
219 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-05-13 · OPLUMO Outlet 7
Outlet purchase
2026-05-01 · Member activity · RM 78.75
App session
2026-04-19 · OPLUMO Outlet 7
Points credited
2026-04-07 · Member activity · RM 89.25
Win-back campaign delivered
2026-03-26 · OPLUMO Outlet 7
Outlet purchase
2026-03-14 · Member activity · RM 99.75
Points credited
2026-03-02 · OPLUMO Outlet 7
Outlet purchase
2026-02-18 · Member activity · RM 110.25