Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
J2
Jason 26758
VM0026758Goldmember26758@example.test · +601110026758 · Preferred outlet: OPLUMO Outlet 1
App UserFamily
Consent Status
Opted In
Points Balance
2,491
Current loyalty balance
Lifetime Spend
RM 3,114
Across 19 visits
Total Visits
19
Since 2025-09-18
Average Order Value
RM 159
Member AOV
Preferred Outlet
OPLUMO Outlet 1
Most visited location
Last Visit
62d
2026-08-08
App Status
Installed
OPLUMO App relationship
Member Status
At Risk
Gold tier
Membership & rewards
Gold member
2,491 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
CRM NoteConsider win-back offer
Recent activity
Member timeline
Win-back campaign delivered
2026-08-08 · OPLUMO Outlet 1
Outlet purchase
2026-07-27 · Member activity · RM 119.25
App session
2026-07-15 · OPLUMO Outlet 1
Points credited
2026-07-03 · Member activity · RM 135.15
Win-back campaign delivered
2026-06-21 · OPLUMO Outlet 1
Outlet purchase
2026-06-09 · Member activity · RM 151.05
Points credited
2026-05-28 · OPLUMO Outlet 1
Outlet purchase
2026-05-16 · Member activity · RM 166.95