Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D2
Daniel 26754
VM0026754Silvermember26754@example.test · +601110026754 · Preferred outlet: OPLUMO Outlet 14
LunchNew Joiner
Consent Status
Opted In
Points Balance
2,002
Current loyalty balance
Lifetime Spend
RM 2,503
Across 29 visits
Total Visits
29
Since 2025-01-02
Average Order Value
RM 72
Member AOV
Preferred Outlet
OPLUMO Outlet 14
Most visited location
Last Visit
141d
2026-05-21
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
2,002 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-05-21 · OPLUMO Outlet 14
Outlet purchase
2026-05-09 · Member activity · RM 54.00
App session
2026-04-27 · OPLUMO Outlet 14
Points credited
2026-04-15 · Member activity · RM 61.20
Win-back campaign delivered
2026-04-03 · OPLUMO Outlet 14
Outlet purchase
2026-03-22 · Member activity · RM 68.40
Points credited
2026-03-10 · OPLUMO Outlet 14
Outlet purchase
2026-02-26 · Member activity · RM 75.60