Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
K2
Kavitha 26753
VM0026753Membermember26753@example.test · +601110026753 · Preferred outlet: OPLUMO Outlet 13
FamilyDelivery
Consent Status
Opted In
Points Balance
56
Current loyalty balance
Lifetime Spend
RM 71
Across 2 visits
Total Visits
2
Since 2026-08-08
Average Order Value
RM 35
Member AOV
Preferred Outlet
OPLUMO Outlet 13
Most visited location
Last Visit
44d
2026-08-26
App Status
Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
56 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-08-26 · OPLUMO Outlet 13
Outlet purchase
2026-08-14 · Member activity · RM 26.25
App session
2026-08-02 · OPLUMO Outlet 13
Points credited
2026-07-21 · Member activity · RM 29.75
Win-back campaign delivered
2026-07-09 · OPLUMO Outlet 13
Outlet purchase
2026-06-27 · Member activity · RM 33.25
Points credited
2026-06-15 · OPLUMO Outlet 13
Outlet purchase
2026-06-03 · Member activity · RM 36.75