Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
N2
Nurul 26745
VM0026745Silvermember26745@example.test · +601110026745 · Preferred outlet: OPLUMO Outlet 5
FamilyDelivery
Consent Status
Opted In
Points Balance
1,412
Current loyalty balance
Lifetime Spend
RM 1,766
Across 35 visits
Total Visits
35
Since 2024-12-30
Average Order Value
RM 55
Member AOV
Preferred Outlet
OPLUMO Outlet 5
Most visited location
Last Visit
36d
2026-09-03
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
1,412 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-09-03 · OPLUMO Outlet 5
Outlet purchase
2026-08-22 · Member activity · RM 41.25
App session
2026-08-10 · OPLUMO Outlet 5
Points credited
2026-07-29 · Member activity · RM 46.75
Win-back campaign delivered
2026-07-17 · OPLUMO Outlet 5
Outlet purchase
2026-07-05 · Member activity · RM 52.25
Points credited
2026-06-23 · OPLUMO Outlet 5
Outlet purchase
2026-06-11 · Member activity · RM 57.75