Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
N0
Nurul 02673
VM0002673Silvermember2673@example.test · +601110002673 · Preferred outlet: OPLUMO Outlet 5
FamilyDelivery
Consent Status
Opted In
Points Balance
1,332
Current loyalty balance
Lifetime Spend
RM 1,665
Across 17 visits
Total Visits
17
Since 2025-09-22
Average Order Value
RM 113
Member AOV
Preferred Outlet
OPLUMO Outlet 5
Most visited location
Last Visit
94d
2026-07-07
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
1,332 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-07-07 · OPLUMO Outlet 5
Outlet purchase
2026-06-25 · Member activity · RM 84.75
App session
2026-06-13 · OPLUMO Outlet 5
Points credited
2026-06-01 · Member activity · RM 96.05
Win-back campaign delivered
2026-05-20 · OPLUMO Outlet 5
Outlet purchase
2026-05-08 · Member activity · RM 107.35
Points credited
2026-04-26 · OPLUMO Outlet 5
Outlet purchase
2026-04-14 · Member activity · RM 118.65