Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
M2
Michelle 26723
VM0026723Silvermember26723@example.test · +601110026723 · Preferred outlet: OPLUMO Outlet 17
WeekendApp User
Consent Status
Opted In
Points Balance
1,156
Current loyalty balance
Lifetime Spend
RM 1,445
Across 27 visits
Total Visits
27
Since 2025-05-25
Average Order Value
RM 47
Member AOV
Preferred Outlet
OPLUMO Outlet 17
Most visited location
Last Visit
34d
2026-09-05
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
1,156 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-05 · OPLUMO Outlet 17
Outlet purchase
2026-08-24 · Member activity · RM 35.25
App session
2026-08-12 · OPLUMO Outlet 17
Points credited
2026-07-31 · Member activity · RM 39.95
Win-back campaign delivered
2026-07-19 · OPLUMO Outlet 17
Outlet purchase
2026-07-07 · Member activity · RM 44.65
Points credited
2026-06-25 · OPLUMO Outlet 17
Outlet purchase
2026-06-13 · Member activity · RM 49.35