Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
H2
Hakim 26720
VM0026720Membermember26720@example.test · +601110026720 · Preferred outlet: OPLUMO Outlet 14
High ValueWeekend
Consent Status
Opted In
Points Balance
414
Current loyalty balance
Lifetime Spend
RM 518
Across 12 visits
Total Visits
12
Since 2026-03-19
Average Order Value
RM 53
Member AOV
Preferred Outlet
OPLUMO Outlet 14
Most visited location
Last Visit
6d
2026-10-03
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
414 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-10-03 · OPLUMO Outlet 14
Outlet purchase
2026-09-21 · Member activity · RM 39.75
App session
2026-09-09 · OPLUMO Outlet 14
Points credited
2026-08-28 · Member activity · RM 45.05
Win-back campaign delivered
2026-08-16 · OPLUMO Outlet 14
Outlet purchase
2026-08-04 · Member activity · RM 50.35
Points credited
2026-07-23 · OPLUMO Outlet 14
Outlet purchase
2026-07-11 · Member activity · RM 55.65