Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A2
Aiman 26712
VM0026712Goldmember26712@example.test · +601110026712 · Preferred outlet: OPLUMO Outlet 6
High ValueWeekend
Consent Status
Opted In
Points Balance
2,532
Current loyalty balance
Lifetime Spend
RM 3,166
Across 33 visits
Total Visits
33
Since 2024-10-24
Average Order Value
RM 117
Member AOV
Preferred Outlet
OPLUMO Outlet 6
Most visited location
Last Visit
139d
2026-05-23
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Gold tier
Membership & rewards
Gold member
2,532 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-05-23 · OPLUMO Outlet 6
Outlet purchase
2026-05-11 · Member activity · RM 87.75
App session
2026-04-29 · OPLUMO Outlet 6
Points credited
2026-04-17 · Member activity · RM 99.45
Win-back campaign delivered
2026-04-05 · OPLUMO Outlet 6
Outlet purchase
2026-03-24 · Member activity · RM 111.15
Points credited
2026-03-12 · OPLUMO Outlet 6
Outlet purchase
2026-02-28 · Member activity · RM 122.85