Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
J2
Jason 26710
VM0026710Membermember26710@example.test · +601110026710 · Preferred outlet: OPLUMO Outlet 4
App UserFamily
Consent Status
Opted In
Points Balance
427
Current loyalty balance
Lifetime Spend
RM 535
Across 13 visits
Total Visits
13
Since 2026-03-07
Average Order Value
RM 37
Member AOV
Preferred Outlet
OPLUMO Outlet 4
Most visited location
Last Visit
0d
2026-10-09
App Status
Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
427 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-10-09 · OPLUMO Outlet 4
Outlet purchase
2026-09-27 · Member activity · RM 27.75
App session
2026-09-15 · OPLUMO Outlet 4
Points credited
2026-09-03 · Member activity · RM 31.45
Win-back campaign delivered
2026-08-22 · OPLUMO Outlet 4
Outlet purchase
2026-08-10 · Member activity · RM 35.15
Points credited
2026-07-29 · OPLUMO Outlet 4
Outlet purchase
2026-07-17 · Member activity · RM 38.85