Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S0
Sarah 02671
VM0002671Goldmember2671@example.test · +601110002671 · Preferred outlet: OPLUMO Outlet 3
Birthday SoonLunch
Consent Status
Opted In
Points Balance
2,525
Current loyalty balance
Lifetime Spend
RM 3,157
Across 22 visits
Total Visits
22
Since 2025-09-04
Average Order Value
RM 158
Member AOV
Preferred Outlet
OPLUMO Outlet 3
Most visited location
Last Visit
22d
2026-09-17
App Status
Installed
OPLUMO App relationship
Member Status
Active
Gold tier
Membership & rewards
Gold member
2,525 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-17 · OPLUMO Outlet 3
Outlet purchase
2026-09-05 · Member activity · RM 118.50
App session
2026-08-24 · OPLUMO Outlet 3
Points credited
2026-08-12 · Member activity · RM 134.30
Win-back campaign delivered
2026-07-31 · OPLUMO Outlet 3
Outlet purchase
2026-07-19 · Member activity · RM 150.10
Points credited
2026-07-07 · OPLUMO Outlet 3
Outlet purchase
2026-06-25 · Member activity · RM 165.90