Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A2
Aiman 26688
VM0026688Silvermember26688@example.test · +601110026688 · Preferred outlet: OPLUMO Outlet 16
High ValueWeekend
Consent Status
Opted Out
Points Balance
1,562
Current loyalty balance
Lifetime Spend
RM 1,953
Across 23 visits
Total Visits
23
Since 2025-08-26
Average Order Value
RM 96
Member AOV
Preferred Outlet
OPLUMO Outlet 16
Most visited location
Last Visit
13d
2026-09-26
App Status
Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
1,562 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-09-26 · OPLUMO Outlet 16
Outlet purchase
2026-09-14 · Member activity · RM 72.00
App session
2026-09-02 · OPLUMO Outlet 16
Points credited
2026-08-21 · Member activity · RM 81.60
Win-back campaign delivered
2026-08-09 · OPLUMO Outlet 16
Outlet purchase
2026-07-28 · Member activity · RM 91.20
Points credited
2026-07-16 · OPLUMO Outlet 16
Outlet purchase
2026-07-04 · Member activity · RM 100.80