Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
N2
Nurul 26685
VM0026685Goldmember26685@example.test · +601110026685 · Preferred outlet: OPLUMO Outlet 13
New JoinerHigh Value
Consent Status
Opted In
Points Balance
3,514
Current loyalty balance
Lifetime Spend
RM 4,393
Across 32 visits
Total Visits
32
Since 2024-12-06
Average Order Value
RM 119
Member AOV
Preferred Outlet
OPLUMO Outlet 13
Most visited location
Last Visit
114d
2026-06-17
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Gold tier
Membership & rewards
Gold member
3,514 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-06-17 · OPLUMO Outlet 13
Outlet purchase
2026-06-05 · Member activity · RM 89.25
App session
2026-05-24 · OPLUMO Outlet 13
Points credited
2026-05-12 · Member activity · RM 101.15
Win-back campaign delivered
2026-04-30 · OPLUMO Outlet 13
Outlet purchase
2026-04-18 · Member activity · RM 113.05
Points credited
2026-04-06 · OPLUMO Outlet 13
Outlet purchase
2026-03-25 · Member activity · RM 124.95