Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
K2
Kavitha 26669
VM0026669Membermember26669@example.test · +601110026669 · Preferred outlet: OPLUMO Outlet 14
New JoinerHigh Value
Consent Status
Opted Out
Points Balance
70
Current loyalty balance
Lifetime Spend
RM 88
Across 1 visits
Total Visits
1
Since 2026-05-23
Average Order Value
RM 80
Member AOV
Preferred Outlet
OPLUMO Outlet 14
Most visited location
Last Visit
121d
2026-06-10
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
70 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-06-10 · OPLUMO Outlet 14
Outlet purchase
2026-05-29 · Member activity · RM 60.00
App session
2026-05-17 · OPLUMO Outlet 14
Points credited
2026-05-05 · Member activity · RM 68.00
Win-back campaign delivered
2026-04-23 · OPLUMO Outlet 14
Outlet purchase
2026-04-11 · Member activity · RM 76.00
Points credited
2026-03-30 · OPLUMO Outlet 14
Outlet purchase
2026-03-18 · Member activity · RM 84.00