Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A2
Aiman 26664
VM0026664Goldmember26664@example.test · +601110026664 · Preferred outlet: OPLUMO Outlet 9
High ValueWeekend
Consent Status
Opted Out
Points Balance
2,998
Current loyalty balance
Lifetime Spend
RM 3,748
Across 41 visits
Total Visits
41
Since 2024-04-27
Average Order Value
RM 87
Member AOV
Preferred Outlet
OPLUMO Outlet 9
Most visited location
Last Visit
175d
2026-04-17
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Gold tier
Membership & rewards
Gold member
2,998 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-04-17 · OPLUMO Outlet 9
Outlet purchase
2026-04-05 · Member activity · RM 65.25
App session
2026-03-24 · OPLUMO Outlet 9
Points credited
2026-03-12 · Member activity · RM 73.95
Win-back campaign delivered
2026-02-28 · OPLUMO Outlet 9
Outlet purchase
2026-02-16 · Member activity · RM 82.65
Points credited
2026-02-04 · OPLUMO Outlet 9
Outlet purchase
2026-01-23 · Member activity · RM 91.35