Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
H2
Hakim 26660
VM0026660Goldmember26660@example.test · +601110026660 · Preferred outlet: OPLUMO Outlet 5
DeliveryBirthday Soon
Consent Status
Opted In
Points Balance
3,044
Current loyalty balance
Lifetime Spend
RM 3,805
Across 36 visits
Total Visits
36
Since 2024-12-20
Average Order Value
RM 115
Member AOV
Preferred Outlet
OPLUMO Outlet 5
Most visited location
Last Visit
28d
2026-09-11
App Status
Installed
OPLUMO App relationship
Member Status
Active
Gold tier
Membership & rewards
Gold member
3,044 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-11 · OPLUMO Outlet 5
Outlet purchase
2026-08-30 · Member activity · RM 86.25
App session
2026-08-18 · OPLUMO Outlet 5
Points credited
2026-08-06 · Member activity · RM 97.75
Win-back campaign delivered
2026-07-25 · OPLUMO Outlet 5
Outlet purchase
2026-07-13 · Member activity · RM 109.25
Points credited
2026-07-01 · OPLUMO Outlet 5
Outlet purchase
2026-06-19 · Member activity · RM 120.75