Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S2
Sarah 26659
VM0026659Goldmember26659@example.test · +601110026659 · Preferred outlet: OPLUMO Outlet 4
WeekendApp User
Consent Status
Opted Out
Points Balance
2,475
Current loyalty balance
Lifetime Spend
RM 3,094
Across 29 visits
Total Visits
29
Since 2025-01-28
Average Order Value
RM 141
Member AOV
Preferred Outlet
OPLUMO Outlet 4
Most visited location
Last Visit
115d
2026-06-16
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Gold tier
Membership & rewards
Gold member
2,475 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-06-16 · OPLUMO Outlet 4
Outlet purchase
2026-06-04 · Member activity · RM 105.75
App session
2026-05-23 · OPLUMO Outlet 4
Points credited
2026-05-11 · Member activity · RM 119.85
Win-back campaign delivered
2026-04-29 · OPLUMO Outlet 4
Outlet purchase
2026-04-17 · Member activity · RM 133.95
Points credited
2026-04-05 · OPLUMO Outlet 4
Outlet purchase
2026-03-24 · Member activity · RM 148.05