Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A0
Aiman 02664
VM0002664Goldmember2664@example.test · +601110002664 · Preferred outlet: OPLUMO Outlet 13
High ValueWeekend
Consent Status
Opted In
Points Balance
3,693
Current loyalty balance
Lifetime Spend
RM 4,617
Across 24 visits
Total Visits
24
Since 2025-05-18
Average Order Value
RM 169
Member AOV
Preferred Outlet
OPLUMO Outlet 13
Most visited location
Last Visit
95d
2026-07-06
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Gold tier
Membership & rewards
Gold member
3,693 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-07-06 · OPLUMO Outlet 13
Outlet purchase
2026-06-24 · Member activity · RM 126.75
App session
2026-06-12 · OPLUMO Outlet 13
Points credited
2026-05-31 · Member activity · RM 143.65
Win-back campaign delivered
2026-05-19 · OPLUMO Outlet 13
Outlet purchase
2026-05-07 · Member activity · RM 160.55
Points credited
2026-04-25 · OPLUMO Outlet 13
Outlet purchase
2026-04-13 · Member activity · RM 177.45