Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
N2
Nurul 26625
VM0026625Silvermember26625@example.test · +601110026625 · Preferred outlet: OPLUMO Outlet 4
FamilyDelivery
Consent Status
Opted In
Points Balance
1,810
Current loyalty balance
Lifetime Spend
RM 2,263
Across 35 visits
Total Visits
35
Since 2024-10-19
Average Order Value
RM 53
Member AOV
Preferred Outlet
OPLUMO Outlet 4
Most visited location
Last Visit
108d
2026-06-23
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
1,810 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-06-23 · OPLUMO Outlet 4
Outlet purchase
2026-06-11 · Member activity · RM 39.75
App session
2026-05-30 · OPLUMO Outlet 4
Points credited
2026-05-18 · Member activity · RM 45.05
Win-back campaign delivered
2026-05-06 · OPLUMO Outlet 4
Outlet purchase
2026-04-24 · Member activity · RM 50.35
Points credited
2026-04-12 · OPLUMO Outlet 4
Outlet purchase
2026-03-31 · Member activity · RM 55.65