Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D2
Daniel 26622
VM0026622Membermember26622@example.test · +601110026622 · Preferred outlet: OPLUMO Outlet 1
App UserFamily
Consent Status
Opted Out
Points Balance
733
Current loyalty balance
Lifetime Spend
RM 917
Across 10 visits
Total Visits
10
Since 2026-03-06
Average Order Value
RM 81
Member AOV
Preferred Outlet
OPLUMO Outlet 1
Most visited location
Last Visit
55d
2026-08-15
App Status
Installed
OPLUMO App relationship
Member Status
At Risk
Member tier
Membership & rewards
Member member
733 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
CRM NoteConsider win-back offer
Recent activity
Member timeline
Win-back campaign delivered
2026-08-15 · OPLUMO Outlet 1
Outlet purchase
2026-08-03 · Member activity · RM 60.75
App session
2026-07-22 · OPLUMO Outlet 1
Points credited
2026-07-10 · Member activity · RM 68.85
Win-back campaign delivered
2026-06-28 · OPLUMO Outlet 1
Outlet purchase
2026-06-16 · Member activity · RM 76.95
Points credited
2026-06-04 · OPLUMO Outlet 1
Outlet purchase
2026-05-23 · Member activity · RM 85.05