Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S2
Sarah 26611
VM0026611Silvermember26611@example.test · +601110026611 · Preferred outlet: OPLUMO Outlet 7
WeekendApp User
Consent Status
Opted In
Points Balance
1,627
Current loyalty balance
Lifetime Spend
RM 2,035
Across 37 visits
Total Visits
37
Since 2024-08-15
Average Order Value
RM 59
Member AOV
Preferred Outlet
OPLUMO Outlet 7
Most visited location
Last Visit
137d
2026-05-25
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
1,627 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-05-25 · OPLUMO Outlet 7
Outlet purchase
2026-05-13 · Member activity · RM 44.25
App session
2026-05-01 · OPLUMO Outlet 7
Points credited
2026-04-19 · Member activity · RM 50.15
Win-back campaign delivered
2026-04-07 · OPLUMO Outlet 7
Outlet purchase
2026-03-26 · Member activity · RM 56.05
Points credited
2026-03-14 · OPLUMO Outlet 7
Outlet purchase
2026-03-02 · Member activity · RM 61.95