Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
N0
Nurul 02661
VM0002661Membermember2661@example.test · +601110002661 · Preferred outlet: OPLUMO Outlet 10
New JoinerHigh Value
Consent Status
Opted Out
Points Balance
882
Current loyalty balance
Lifetime Spend
RM 1,103
Across 23 visits
Total Visits
23
Since 2025-05-26
Average Order Value
RM 50
Member AOV
Preferred Outlet
OPLUMO Outlet 10
Most visited location
Last Visit
105d
2026-06-26
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
882 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-06-26 · OPLUMO Outlet 10
Outlet purchase
2026-06-14 · Member activity · RM 37.50
App session
2026-06-02 · OPLUMO Outlet 10
Points credited
2026-05-21 · Member activity · RM 42.50
Win-back campaign delivered
2026-05-09 · OPLUMO Outlet 10
Outlet purchase
2026-04-27 · Member activity · RM 47.50
Points credited
2026-04-15 · OPLUMO Outlet 10
Outlet purchase
2026-04-03 · Member activity · RM 52.50