Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
K2
Kavitha 26609
VM0026609Silvermember26609@example.test · +601110026609 · Preferred outlet: OPLUMO Outlet 5
FamilyDelivery
Consent Status
Opted In
Points Balance
1,061
Current loyalty balance
Lifetime Spend
RM 1,327
Across 18 visits
Total Visits
18
Since 2025-11-08
Average Order Value
RM 70
Member AOV
Preferred Outlet
OPLUMO Outlet 5
Most visited location
Last Visit
29d
2026-09-10
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
1,061 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-10 · OPLUMO Outlet 5
Outlet purchase
2026-08-29 · Member activity · RM 52.50
App session
2026-08-17 · OPLUMO Outlet 5
Points credited
2026-08-05 · Member activity · RM 59.50
Win-back campaign delivered
2026-07-24 · OPLUMO Outlet 5
Outlet purchase
2026-07-12 · Member activity · RM 66.50
Points credited
2026-06-30 · OPLUMO Outlet 5
Outlet purchase
2026-06-18 · Member activity · RM 73.50