Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
K2
Kavitha 26585
VM0026585Membermember26585@example.test · +601110026585 · Preferred outlet: OPLUMO Outlet 15
FamilyDelivery
Consent Status
Opted In
Points Balance
725
Current loyalty balance
Lifetime Spend
RM 907
Across 13 visits
Total Visits
13
Since 2026-02-04
Average Order Value
RM 74
Member AOV
Preferred Outlet
OPLUMO Outlet 15
Most visited location
Last Visit
31d
2026-09-08
App Status
Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
725 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-08 · OPLUMO Outlet 15
Outlet purchase
2026-08-27 · Member activity · RM 55.50
App session
2026-08-15 · OPLUMO Outlet 15
Points credited
2026-08-03 · Member activity · RM 62.90
Win-back campaign delivered
2026-07-22 · OPLUMO Outlet 15
Outlet purchase
2026-07-10 · Member activity · RM 70.30
Points credited
2026-06-28 · OPLUMO Outlet 15
Outlet purchase
2026-06-16 · Member activity · RM 77.70