Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D0
Daniel 02658
VM0002658Membermember2658@example.test · +601110002658 · Preferred outlet: OPLUMO Outlet 7
LunchNew Joiner
Consent Status
Opted Out
Points Balance
668
Current loyalty balance
Lifetime Spend
RM 836
Across 19 visits
Total Visits
19
Since 2025-06-20
Average Order Value
RM 58
Member AOV
Preferred Outlet
OPLUMO Outlet 7
Most visited location
Last Visit
152d
2026-05-10
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
668 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-05-10 · OPLUMO Outlet 7
Outlet purchase
2026-04-28 · Member activity · RM 43.50
App session
2026-04-16 · OPLUMO Outlet 7
Points credited
2026-04-04 · Member activity · RM 49.30
Win-back campaign delivered
2026-03-23 · OPLUMO Outlet 7
Outlet purchase
2026-03-11 · Member activity · RM 55.10
Points credited
2026-02-27 · OPLUMO Outlet 7
Outlet purchase
2026-02-15 · Member activity · RM 60.90