Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
N2
Nurul 26565
VM0026565Goldmember26565@example.test · +601110026565 · Preferred outlet: OPLUMO Outlet 12
New JoinerHigh Value
Consent Status
Opted In
Points Balance
2,909
Current loyalty balance
Lifetime Spend
RM 3,637
Across 35 visits
Total Visits
35
Since 2024-09-12
Average Order Value
RM 132
Member AOV
Preferred Outlet
OPLUMO Outlet 12
Most visited location
Last Visit
145d
2026-05-17
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Gold tier
Membership & rewards
Gold member
2,909 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-05-17 · OPLUMO Outlet 12
Outlet purchase
2026-05-05 · Member activity · RM 99.00
App session
2026-04-23 · OPLUMO Outlet 12
Points credited
2026-04-11 · Member activity · RM 112.20
Win-back campaign delivered
2026-03-30 · OPLUMO Outlet 12
Outlet purchase
2026-03-18 · Member activity · RM 125.40
Points credited
2026-03-06 · OPLUMO Outlet 12
Outlet purchase
2026-02-22 · Member activity · RM 138.60