Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A2
Aiman 26544
VM0026544Silvermember26544@example.test · +601110026544 · Preferred outlet: OPLUMO Outlet 8
High ValueWeekend
Consent Status
Opted In
Points Balance
2,367
Current loyalty balance
Lifetime Spend
RM 2,959
Across 40 visits
Total Visits
40
Since 2024-09-30
Average Order Value
RM 85
Member AOV
Preferred Outlet
OPLUMO Outlet 8
Most visited location
Last Visit
37d
2026-09-02
App Status
Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
2,367 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-09-02 · OPLUMO Outlet 8
Outlet purchase
2026-08-21 · Member activity · RM 63.75
App session
2026-08-09 · OPLUMO Outlet 8
Points credited
2026-07-28 · Member activity · RM 72.25
Win-back campaign delivered
2026-07-16 · OPLUMO Outlet 8
Outlet purchase
2026-07-04 · Member activity · RM 80.75
Points credited
2026-06-22 · OPLUMO Outlet 8
Outlet purchase
2026-06-10 · Member activity · RM 89.25