Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
J2
Jason 26542
VM0026542Membermember26542@example.test · +601110026542 · Preferred outlet: OPLUMO Outlet 6
App UserFamily
Consent Status
Opted In
Points Balance
746
Current loyalty balance
Lifetime Spend
RM 934
Across 12 visits
Total Visits
12
Since 2026-03-24
Average Order Value
RM 79
Member AOV
Preferred Outlet
OPLUMO Outlet 6
Most visited location
Last Visit
1d
2026-10-08
App Status
Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
746 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-10-08 · OPLUMO Outlet 6
Outlet purchase
2026-09-26 · Member activity · RM 59.25
App session
2026-09-14 · OPLUMO Outlet 6
Points credited
2026-09-02 · Member activity · RM 67.15
Win-back campaign delivered
2026-08-21 · OPLUMO Outlet 6
Outlet purchase
2026-08-09 · Member activity · RM 75.05
Points credited
2026-07-28 · OPLUMO Outlet 6
Outlet purchase
2026-07-16 · Member activity · RM 82.95