Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S2
Siti 26533
VM0026533Platinummember26533@example.test · +601110026533 · Preferred outlet: OPLUMO Outlet 14
New JoinerHigh Value
Consent Status
Opted In
Points Balance
4,806
Current loyalty balance
Lifetime Spend
RM 6,008
Across 40 visits
Total Visits
40
Since 2024-09-24
Average Order Value
RM 159
Member AOV
Preferred Outlet
OPLUMO Outlet 14
Most visited location
Last Visit
43d
2026-08-27
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Platinum tier
Membership & rewards
Platinum member
4,806 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-08-27 · OPLUMO Outlet 14
Outlet purchase
2026-08-15 · Member activity · RM 119.25
App session
2026-08-03 · OPLUMO Outlet 14
Points credited
2026-07-22 · Member activity · RM 135.15
Win-back campaign delivered
2026-07-10 · OPLUMO Outlet 14
Outlet purchase
2026-06-28 · Member activity · RM 151.05
Points credited
2026-06-16 · OPLUMO Outlet 14
Outlet purchase
2026-06-04 · Member activity · RM 166.95