Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
N2
Nurul 26505
VM0026505Membermember26505@example.test · +601110026505 · Preferred outlet: OPLUMO Outlet 3
FamilyDelivery
Consent Status
Opted In
Points Balance
718
Current loyalty balance
Lifetime Spend
RM 899
Across 13 visits
Total Visits
13
Since 2025-09-23
Average Order Value
RM 64
Member AOV
Preferred Outlet
OPLUMO Outlet 3
Most visited location
Last Visit
165d
2026-04-27
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
718 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-04-27 · OPLUMO Outlet 3
Outlet purchase
2026-04-15 · Member activity · RM 48.00
App session
2026-04-03 · OPLUMO Outlet 3
Points credited
2026-03-22 · Member activity · RM 54.40
Win-back campaign delivered
2026-03-10 · OPLUMO Outlet 3
Outlet purchase
2026-02-26 · Member activity · RM 60.80
Points credited
2026-02-14 · OPLUMO Outlet 3
Outlet purchase
2026-02-02 · Member activity · RM 67.20