Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
ML
Mei Ling 26487
VM0026487Silvermember26487@example.test · +601110026487 · Preferred outlet: OPLUMO Outlet 2
Birthday SoonLunch
Consent Status
Opted In
Points Balance
1,498
Current loyalty balance
Lifetime Spend
RM 1,873
Across 20 visits
Total Visits
20
Since 2025-10-21
Average Order Value
RM 76
Member AOV
Preferred Outlet
OPLUMO Outlet 2
Most visited location
Last Visit
11d
2026-09-28
App Status
Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
1,498 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-09-28 · OPLUMO Outlet 2
Outlet purchase
2026-09-16 · Member activity · RM 57.00
App session
2026-09-04 · OPLUMO Outlet 2
Points credited
2026-08-23 · Member activity · RM 64.60
Win-back campaign delivered
2026-08-11 · OPLUMO Outlet 2
Outlet purchase
2026-07-30 · Member activity · RM 72.20
Points credited
2026-07-18 · OPLUMO Outlet 2
Outlet purchase
2026-07-06 · Member activity · RM 79.80