Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D2
Daniel 26478
VM0026478Membermember26478@example.test · +601110026478 · Preferred outlet: OPLUMO Outlet 10
App UserFamily
Consent Status
Opted In
Points Balance
430
Current loyalty balance
Lifetime Spend
RM 538
Across 18 visits
Total Visits
18
Since 2025-12-02
Average Order Value
RM 28
Member AOV
Preferred Outlet
OPLUMO Outlet 10
Most visited location
Last Visit
5d
2026-10-04
App Status
Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
430 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-10-04 · OPLUMO Outlet 10
Outlet purchase
2026-09-22 · Member activity · RM 21.00
App session
2026-09-10 · OPLUMO Outlet 10
Points credited
2026-08-29 · Member activity · RM 23.80
Win-back campaign delivered
2026-08-17 · OPLUMO Outlet 10
Outlet purchase
2026-08-05 · Member activity · RM 26.60
Points credited
2026-07-24 · OPLUMO Outlet 10
Outlet purchase
2026-07-12 · Member activity · RM 29.40