Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
J2
Jason 26470
VM0026470Silvermember26470@example.test · +601110026470 · Preferred outlet: OPLUMO Outlet 2
App UserFamily
Consent Status
Opted In
Points Balance
1,925
Current loyalty balance
Lifetime Spend
RM 2,407
Across 33 visits
Total Visits
33
Since 2024-10-16
Average Order Value
RM 63
Member AOV
Preferred Outlet
OPLUMO Outlet 2
Most visited location
Last Visit
147d
2026-05-15
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
1,925 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-05-15 · OPLUMO Outlet 2
Outlet purchase
2026-05-03 · Member activity · RM 47.25
App session
2026-04-21 · OPLUMO Outlet 2
Points credited
2026-04-09 · Member activity · RM 53.55
Win-back campaign delivered
2026-03-28 · OPLUMO Outlet 2
Outlet purchase
2026-03-16 · Member activity · RM 59.85
Points credited
2026-03-04 · OPLUMO Outlet 2
Outlet purchase
2026-02-20 · Member activity · RM 66.15