Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D2
Daniel 26466
VM0026466Membermember26466@example.test · +601110026466 · Preferred outlet: OPLUMO Outlet 15
LunchNew Joiner
Consent Status
Opted In
Points Balance
901
Current loyalty balance
Lifetime Spend
RM 1,127
Across 8 visits
Total Visits
8
Since 2026-02-26
Average Order Value
RM 171
Member AOV
Preferred Outlet
OPLUMO Outlet 15
Most visited location
Last Visit
99d
2026-07-02
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
901 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-07-02 · OPLUMO Outlet 15
Outlet purchase
2026-06-20 · Member activity · RM 128.25
App session
2026-06-08 · OPLUMO Outlet 15
Points credited
2026-05-27 · Member activity · RM 145.35
Win-back campaign delivered
2026-05-15 · OPLUMO Outlet 15
Outlet purchase
2026-05-03 · Member activity · RM 162.45
Points credited
2026-04-21 · OPLUMO Outlet 15
Outlet purchase
2026-04-09 · Member activity · RM 179.55