Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A2
Aiman 26460
VM0026460Membermember26460@example.test · +601110026460 · Preferred outlet: OPLUMO Outlet 9
DeliveryBirthday Soon
Consent Status
Opted Out
Points Balance
762
Current loyalty balance
Lifetime Spend
RM 953
Across 9 visits
Total Visits
9
Since 2026-04-16
Average Order Value
RM 99
Member AOV
Preferred Outlet
OPLUMO Outlet 9
Most visited location
Last Visit
32d
2026-09-07
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
762 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-09-07 · OPLUMO Outlet 9
Outlet purchase
2026-08-26 · Member activity · RM 74.25
App session
2026-08-14 · OPLUMO Outlet 9
Points credited
2026-08-02 · Member activity · RM 84.15
Win-back campaign delivered
2026-07-21 · OPLUMO Outlet 9
Outlet purchase
2026-07-09 · Member activity · RM 94.05
Points credited
2026-06-27 · OPLUMO Outlet 9
Outlet purchase
2026-06-15 · Member activity · RM 103.95