Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
N2
Nurul 26457
VM0026457Silvermember26457@example.test · +601110026457 · Preferred outlet: OPLUMO Outlet 6
FamilyDelivery
Consent Status
Opted In
Points Balance
1,691
Current loyalty balance
Lifetime Spend
RM 2,114
Across 39 visits
Total Visits
39
Since 2024-06-08
Average Order Value
RM 63
Member AOV
Preferred Outlet
OPLUMO Outlet 6
Most visited location
Last Visit
169d
2026-04-23
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
1,691 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-04-23 · OPLUMO Outlet 6
Outlet purchase
2026-04-11 · Member activity · RM 47.25
App session
2026-03-30 · OPLUMO Outlet 6
Points credited
2026-03-18 · Member activity · RM 53.55
Win-back campaign delivered
2026-03-06 · OPLUMO Outlet 6
Outlet purchase
2026-02-22 · Member activity · RM 59.85
Points credited
2026-02-10 · OPLUMO Outlet 6
Outlet purchase
2026-01-29 · Member activity · RM 66.15