Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
H2
Hakim 26456
VM0026456Silvermember26456@example.test · +601110026456 · Preferred outlet: OPLUMO Outlet 5
High ValueWeekend
Consent Status
Opted Out
Points Balance
2,089
Current loyalty balance
Lifetime Spend
RM 2,612
Across 17 visits
Total Visits
17
Since 2025-12-22
Average Order Value
RM 162
Member AOV
Preferred Outlet
OPLUMO Outlet 5
Most visited location
Last Visit
3d
2026-10-06
App Status
Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
2,089 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-10-06 · OPLUMO Outlet 5
Outlet purchase
2026-09-24 · Member activity · RM 121.50
App session
2026-09-12 · OPLUMO Outlet 5
Points credited
2026-08-31 · Member activity · RM 137.70
Win-back campaign delivered
2026-08-19 · OPLUMO Outlet 5
Outlet purchase
2026-08-07 · Member activity · RM 153.90
Points credited
2026-07-26 · OPLUMO Outlet 5
Outlet purchase
2026-07-14 · Member activity · RM 170.10