Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A2
Aiman 26448
VM0026448Goldmember26448@example.test · +601110026448 · Preferred outlet: OPLUMO Outlet 14
High ValueWeekend
Consent Status
Opted In
Points Balance
2,507
Current loyalty balance
Lifetime Spend
RM 3,134
Across 31 visits
Total Visits
31
Since 2025-03-05
Average Order Value
RM 91
Member AOV
Preferred Outlet
OPLUMO Outlet 14
Most visited location
Last Visit
43d
2026-08-27
App Status
Installed
OPLUMO App relationship
Member Status
Active
Gold tier
Membership & rewards
Gold member
2,507 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-08-27 · OPLUMO Outlet 14
Outlet purchase
2026-08-15 · Member activity · RM 68.25
App session
2026-08-03 · OPLUMO Outlet 14
Points credited
2026-07-22 · Member activity · RM 77.35
Win-back campaign delivered
2026-07-10 · OPLUMO Outlet 14
Outlet purchase
2026-06-28 · Member activity · RM 86.45
Points credited
2026-06-16 · OPLUMO Outlet 14
Outlet purchase
2026-06-04 · Member activity · RM 95.55