Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A0
Arun 02644
VM0002644Silvermember2644@example.test · +601110002644 · Preferred outlet: OPLUMO Outlet 10
DeliveryBirthday Soon
Consent Status
Opted In
Points Balance
1,237
Current loyalty balance
Lifetime Spend
RM 1,546
Across 12 visits
Total Visits
12
Since 2026-03-17
Average Order Value
RM 122
Member AOV
Preferred Outlet
OPLUMO Outlet 10
Most visited location
Last Visit
8d
2026-10-01
App Status
Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
1,237 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-10-01 · OPLUMO Outlet 10
Outlet purchase
2026-09-19 · Member activity · RM 91.50
App session
2026-09-07 · OPLUMO Outlet 10
Points credited
2026-08-26 · Member activity · RM 103.70
Win-back campaign delivered
2026-08-14 · OPLUMO Outlet 10
Outlet purchase
2026-08-02 · Member activity · RM 115.90
Points credited
2026-07-21 · OPLUMO Outlet 10
Outlet purchase
2026-07-09 · Member activity · RM 128.10