Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A2
Aiman 26412
VM0026412Membermember26412@example.test · +601110026412 · Preferred outlet: OPLUMO Outlet 12
DeliveryBirthday Soon
Consent Status
Opted In
Points Balance
275
Current loyalty balance
Lifetime Spend
RM 345
Across 15 visits
Total Visits
15
Since 2025-09-09
Average Order Value
RM 25
Member AOV
Preferred Outlet
OPLUMO Outlet 12
Most visited location
Last Visit
143d
2026-05-19
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
275 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-05-19 · OPLUMO Outlet 12
Outlet purchase
2026-05-07 · Member activity · RM 18.75
App session
2026-04-25 · OPLUMO Outlet 12
Points credited
2026-04-13 · Member activity · RM 21.25
Win-back campaign delivered
2026-04-01 · OPLUMO Outlet 12
Outlet purchase
2026-03-20 · Member activity · RM 23.75
Points credited
2026-03-08 · OPLUMO Outlet 12
Outlet purchase
2026-02-24 · Member activity · RM 26.25