Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
H2
Hakim 26396
VM0026396Membermember26396@example.test · +601110026396 · Preferred outlet: OPLUMO Outlet 13
DeliveryBirthday Soon
Consent Status
Opted In
Points Balance
324
Current loyalty balance
Lifetime Spend
RM 405
Across 5 visits
Total Visits
5
Since 2026-06-19
Average Order Value
RM 70
Member AOV
Preferred Outlet
OPLUMO Outlet 13
Most visited location
Last Visit
40d
2026-08-30
App Status
Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
324 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-08-30 · OPLUMO Outlet 13
Outlet purchase
2026-08-18 · Member activity · RM 52.50
App session
2026-08-06 · OPLUMO Outlet 13
Points credited
2026-07-25 · Member activity · RM 59.50
Win-back campaign delivered
2026-07-13 · OPLUMO Outlet 13
Outlet purchase
2026-07-01 · Member activity · RM 66.50
Points credited
2026-06-19 · OPLUMO Outlet 13
Outlet purchase
2026-06-07 · Member activity · RM 73.50