Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
WJ
Wei Jian 26390
VM0026390Silvermember26390@example.test · +601110026390 · Preferred outlet: OPLUMO Outlet 7
App UserFamily
Consent Status
Opted In
Points Balance
1,668
Current loyalty balance
Lifetime Spend
RM 2,085
Across 25 visits
Total Visits
25
Since 2025-08-03
Average Order Value
RM 92
Member AOV
Preferred Outlet
OPLUMO Outlet 7
Most visited location
Last Visit
0d
2026-10-09
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
1,668 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-10-09 · OPLUMO Outlet 7
Outlet purchase
2026-09-27 · Member activity · RM 69.00
App session
2026-09-15 · OPLUMO Outlet 7
Points credited
2026-09-03 · Member activity · RM 78.20
Win-back campaign delivered
2026-08-22 · OPLUMO Outlet 7
Outlet purchase
2026-08-10 · Member activity · RM 87.40
Points credited
2026-07-29 · OPLUMO Outlet 7
Outlet purchase
2026-07-17 · Member activity · RM 96.60