Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
J2
Jason 26386
VM0026386Membermember26386@example.test · +601110026386 · Preferred outlet: OPLUMO Outlet 3
LunchNew Joiner
Consent Status
Opted In
Points Balance
579
Current loyalty balance
Lifetime Spend
RM 725
Across 12 visits
Total Visits
12
Since 2026-01-08
Average Order Value
RM 64
Member AOV
Preferred Outlet
OPLUMO Outlet 3
Most visited location
Last Visit
76d
2026-07-25
App Status
Installed
OPLUMO App relationship
Member Status
At Risk
Member tier
Membership & rewards
Member member
579 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
CRM NoteConsider win-back offer
Recent activity
Member timeline
Win-back campaign delivered
2026-07-25 · OPLUMO Outlet 3
Outlet purchase
2026-07-13 · Member activity · RM 48.00
App session
2026-07-01 · OPLUMO Outlet 3
Points credited
2026-06-19 · Member activity · RM 54.40
Win-back campaign delivered
2026-06-07 · OPLUMO Outlet 3
Outlet purchase
2026-05-26 · Member activity · RM 60.80
Points credited
2026-05-14 · OPLUMO Outlet 3
Outlet purchase
2026-05-02 · Member activity · RM 67.20