Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S2
Sarah 26371
VM0026371Membermember26371@example.test · +601110026371 · Preferred outlet: OPLUMO Outlet 5
WeekendApp User
Consent Status
Opted In
Points Balance
487
Current loyalty balance
Lifetime Spend
RM 610
Across 6 visits
Total Visits
6
Since 2026-01-30
Average Order Value
RM 83
Member AOV
Preferred Outlet
OPLUMO Outlet 5
Most visited location
Last Visit
162d
2026-04-30
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
487 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-04-30 · OPLUMO Outlet 5
Outlet purchase
2026-04-18 · Member activity · RM 62.25
App session
2026-04-06 · OPLUMO Outlet 5
Points credited
2026-03-25 · Member activity · RM 70.55
Win-back campaign delivered
2026-03-13 · OPLUMO Outlet 5
Outlet purchase
2026-03-01 · Member activity · RM 78.85
Points credited
2026-02-17 · OPLUMO Outlet 5
Outlet purchase
2026-02-05 · Member activity · RM 87.15